my services
what i do
user research
Getting to know users however possible: observations, surveys, interviews... NOTE: I don't actually use binoculars. That would be creepy.
interaction design
Wireframes, user flows, customer journey maps...let's make the product better! How? Iterate, iterate, iterate.
prototype
From paper to animated simulations, my favorite way to test out a real experience with the design is to make a prototype!
usability evaluation
How do I know if my design actually made things better? Watching people struggle with poorly-designed technology is painful but enlightening.
